No, Valanoria offers free shipping on all orders within the United Kingdom

Check the status of your order anytime by entering your tracking information on our Track Your Order page.

1. Email info@valanoria.com with your order number and reason for the return.
2. Wait for confirmation and approval before sending the item back.
3. Follow the return instructions provided, including packaging and return address details.
4. Pack the item securely to avoid damage during shipping.

If your parcel has not arrived within 4–6 business days, please allow an additional 3 business days for delivery. If the shipment has still not arrived after this period, contact our support team at info@valanoria.com so we can investigate.

We offer a range of secure payment methods. A full list is available on our Payment Options page.